" In this book, I show you how to organize yourself, your team, and your business by creating procedures for goals control, communication through e-mail, sales control, marketing activities, tasks, and information sharing. You discover how to use Outlook to help you change attitudes and achieve balance in your life. How can software solve attitude problems, you ask . Well, using the Reminder feature can help employees remember to deliver a task on time. Sharing a task folder with your boss paves the way to negotiating the tasks you should do first. Using e-mail rules to filter out and expose behaviors helps to eliminate unnecessary messages before they’re even written. All these actions can reduce your anxiety and improve your attitude toward your goals".